HOMBRE VERDE TERMS & CONDITIONS
OVERVIEW
WARNING: CONSULT A PHYSICIAN BEFORE USE. DO NOT COMBINE WITH ALCOHOL, DRUGS, OR MEDICATIONS. DO NOT USE IF PREGNANT, NURSING, OR IF YOU HAVE ANY HEALTH CONDITIONS. MAY CAUSE DROWSINESS. DO NOT OPERATE A VEHICLE OR HEAVY MACHINERY. MAY HAVE A DELAYED EFFECT. FOR USE BY ADULTS 21 YEARS AND OLDER. KEEP OUT OF REACH OF CHILDREN AND PETS. DO NOT REDISTRIBUTE. Hombre Verde LLC IS NOT RESPONSIBLE FOR THE ACTIONS OF INDIVIDUALS WHO TAKE THIS PRODUCT. THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THIS PRODUCT IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.
By continuing to use this site, you release Hombre Verde LLC and all its affiliates from liability resulting from misuse or failure to inform your medical professionals about your use of this product. This product is not intended to diagnose, treat, cure, or prevent any disease.
By using our products, you acknowledge that these products may affect individuals differently. Hombre Verde LLC is not responsible for adverse reactions or side effects. Users are responsible for understanding how the products may interact with medications, health conditions, or their individual body chemistry.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms & Conditions, you represent that you are at least 21 years old or the legal smoking age in your jurisdiction, whichever is higher. The services and products on this website are intended solely for users who meet this age requirement. If you are under this age, any registration, use, or access to our services is unauthorized and in violation of these Terms & Conditions.
We use a third-party age verification system to confirm users’ ages. This may include collecting user IDs and verifying identities against databases. Once verified, your information is stored for up to 30 days before being destroyed.
You agree not to use our products for any illegal or unauthorized purposes, nor violate any laws in your jurisdiction when using the service (including, but not limited to, copyright laws). Any breach of these terms may result in the termination of your access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. You agree not to purchase products on this website for use by anyone under the legal age and will take reasonable steps to ensure these products do not fall into the hands of minors.
We sell only products that are legal under applicable federal and state laws. You must use our products in compliance with those laws. Hombre Verde LLC is not responsible for ensuring the legality of products in any jurisdiction outside of Texas.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon solely for decision-making without consulting primary sources. Any reliance on the material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue our services (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of services.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website and may have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your device’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, or information purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, credit card, and/or billing or shipping address. If we make a change to or cancel an order, we may notify you by contacting the email, billing address, or phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions and contact you as needed.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. Any use by you of optional tools offered through the site is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our service may include materials from third parties. Third-party links on this site may direct you to third-party websites. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, and we do not warrant or have any liability for third-party products or services.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (e.g., contest entries) or without a request from us you send creative ideas, suggestions, proposals, or other materials, you agree that we may, without restriction, edit, copy, publish, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to (1) maintain any comments in confidence, (2) pay compensation for any comments, or (3) respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, violates any party’s intellectual property or these Terms.
SECTION 10 - PERSONAL INFORMATION & PRIVACY POLICY
We take your privacy seriously. By using this site, you agree to our Privacy Policy, which governs the collection, use, and storage of your personal information.
Information We Collect: We may collect personal information such as your name, email address, shipping address, payment information, and identification for age verification purposes.
How We Use Your Information: We use your information to fulfill your orders, communicate with you, improve our services, and comply with legal requirements. We do not sell your personal data to third parties.
Third-Party Services: We use third-party service providers for payment processing, age verification, and shipping. These providers have access to your personal information only as necessary to perform their services.
Data Security: We use reasonable security measures to protect your personal information, but we cannot guarantee complete security. By using our services, you acknowledge this risk.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content for unlawful purposes, including, but not limited to, transmitting any malicious code, submitting false information, or violating any intellectual property rights.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Our products and services are provided “as is” and “as available” for your use. We make no warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. You agree that your use of our services is at your sole risk.
We are not responsible for any product seized by customs or law enforcement, nor for any penalties or consequences resulting from the use, possession, or purchase of hemp-based products. Users are responsible for understanding local laws regarding hemp products in their jurisdictions.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold Hombre Verde LLC and its affiliates, partners, officers, directors, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms by notifying us that you no longer wish to use our services, or when you cease using our site. We may terminate or suspend access to the services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
SECTION 17 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the state of Texas, without regard to conflict of laws principles. Any disputes arising out of or relating to these Terms will be subject to mandatory mediation in Travis County, Texas, prior to the initiation of any legal action. Should mediation fail, disputes shall be resolved in the courts of Texas.
SECTION 18 - FORCE MAJEURE
We will not be liable for any failure to perform due to circumstances beyond our control, including but not limited to natural disasters, pandemics, labor strikes, government actions, or supply chain disruptions.
SECTION 19 - SHIPPING AND DELIVERY RISKS
All items purchased are made pursuant to a shipment contract. Risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible for lost or damaged packages, or for any delays caused by the shipping provider.
SECTION 20 - DELIVERY POLICY
Delivery Schedule: Hombre Verde subscription boxes are shipped out on specified dates each month to ensure timely delivery for all subscribers. Our goal is to deliver your box consistently and reliably within the same time frame each month.
Monthly Subscription Shipments: Subscription boxes will be shipped out on the first week of each month. New subscribers who place orders before the cut-off date will receive their first box within the current month. Orders placed after the cut-off date will be fulfilled in the following month.
Cut-off Date for New Subscribers: To receive the current month’s subscription box, orders must be placed by the 20th of the month. Orders placed after this date will be included in the following month’s shipment.
Shipping Notifications: Subscribers will receive an email with a tracking number once their box has been shipped. Please use this to track your package.
Delivery Timeframe: Estimated delivery times are typically between 3-7 business days, depending on location.
Lost or Damaged Shipments: In case your box is lost or arrives damaged, please contact help@thehombreverde.com within 7 days for assistance.
Prohibited USA States
Hombre Verde products are not available for shipment to the following states: Arkansas, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Nebraska, New Hampshire, Oklahoma, Oregon, Rhode Island, South Dakota, Utah, Vermont.
International Shipping
thehombreverde.com only ships within the Continental United States of America + Alaska.
Mail Forwarding
Hombre Verde does not allow mail forwarding of its products. Some customers use mail forwarding services to ship their orders to their country. In this case, we are not liable for the actions of the mail forwarder, what they do or do not include in the package, what happens to the package after it arrives to the forwarder, or if these items are legal in your destination country. We make no claims to the legality of these products for non-USA countries or prohibited states. Each country and state has laws regarding hemp and THCa products, so please do your research before ordering through a mail forwarder or better yet, don't do it. We do not recommend exporting our products at all.
SECTION 21 - RETURN & REFUND POLICY + OPTIONAL DELIVERY
Product Satisfaction
Returns
Returns Process:
- Please email us at help@thehombreverde.com to notify us of your intent to return your UNOPENED product within the 7-day delivery window.
- After shipping your product back to us, please provide our team with a tracking number so we can monitor its arrival.
- After receiving your package and verifying its condition, please allow 7-10 business days for our warehouse team to process your return and refund.
Exchanges
We do not facilitate exchanges for any products once they've been opened. For unopened products, exchanges for a different strain or product of equal value can be arranged by contacting our customer support within 7 days of delivery. Exchanges are contingent upon product availability and adherence to our safety standards.
Damaged or Incorrect Products
If you receive a defective or damaged item, please forward a photo of the issue to help@thehombreverde.com, including your order number, email address, and a brief description of the damage. Our team is committed to resolving these issues swiftly and efficiently by offering a replacement or refund for the impacted items. Ensuring your satisfaction and a favorable experience with our products and service is our ultimate goal at Hombre Verde.
SECTION 22 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.
SECTION 23 - CONTACT INFORMATION
Questions about these Terms should be directed to us at help@thehombreverde.com.