Shopping & Delivery
SHIPPING AND DELIVERY RISKS
All items purchased are made pursuant to a shipment contract. Risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible for lost or damaged packages, or for any delays caused by the shipping provider.
Delivery Policy
Delivery Schedule: Hombre Verde subscription boxes are shipped out on specified dates each month to ensure timely delivery for all subscribers. Our goal is to deliver your box consistently and reliably within the same time frame each month.
Monthly Subscription Shipments: Subscription boxes will be shipped out on the first week of each month. New subscribers who place orders before the cut-off date will receive their first box within the current month. Orders placed after the cut-off date will be fulfilled in the following month.
Cut-off Date for New Subscribers: To receive the current month’s subscription box, orders must be placed by the 20th of the month. Orders placed after this date will be included in the following month’s shipment.
Shipping Notifications: Subscribers will receive an email with a tracking number once their box has been shipped. Please use this to track your package.
Delivery Timeframe: Estimated delivery times are typically between 3-7 business days, depending on location.
Lost or Damaged Shipments: In case your box is lost or arrives damaged, please contact help@thehombreverde.com within 7 days for assistance.
Prohibited USA States
Hombre Verde products are not available for shipment to the following states: Arkansas, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Nebraska, New Hampshire, Oklahoma, Oregon, Rhode Island, South Dakota, Utah, Vermont.
International Shipping
thehombreverde.com only ships within the Continental United States of America + Alaska.
Mail Forwarding
Hombre Verde does not allow mail forwarding of its products. Some customers use mail forwarding services to ship their orders to their country. In this case, we are not liable for the actions of the mail forwarder, what they do or do not include in the package, what happens to the package after it arrives to the forwarder, or if these items are legal in your destination country. We make no claims to the legality of these products for non-USA countries or prohibited states. Each country and state has laws regarding hemp and THCa products, so please do your research before ordering through a mail forwarder or better yet, don't do it. We do not recommend exporting our products at all.
To find out other important information check out our Terms & Conditions